# Terms and Conditions
## Introduction
Welcome to thetshirtshops.com. These Terms and Conditions govern your use of our website, services, and your purchase of products. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree to these terms, you may not access or use the site.
## Company Information
TheTshirtShop is a company based in Mexico City, Mexico, specializing in the sale of high-quality t-shirts. Our mission is to provide our customers with unique, fashionable apparel at competitive prices. We strive for excellence in customer service and product quality, ensuring that every purchase exceeds our customers’ expectations.
## Acceptance of Terms
By utilizing the services provided by TheTshirtShop, including but not limited to browsing our products, placing orders, and making payments, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as our Privacy Policy.
## Modifications to Terms
TheTshirtShop reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the site following the posting of changes constitutes your acceptance of those changes. It is your responsibility to review these terms periodically for updates.
## Product Information
We make every effort to display accurate representations of our products on the website. However, we cannot guarantee that your device’s display of any color or image accurately reflects the actual product. All products are subject to availability, and we reserve the right to limit quantities or discontinue items without notice.
## Order Process
To place an order, you must add items to your shopping cart and proceed through the checkout process. You will be required to provide personal information, including your name, address, contact number, and payment details. By completing the checkout process, you represent and warrant that all information you provide is accurate and complete.
Once your order is received, we will send you a confirmation email detailing the items purchased, shipping address, and order number. Please note that this confirmation does not signify that your order has been accepted; it is simply an acknowledgment of your request to purchase.
## Payment Methods
TheTshirtShop accepts payments via credit and debit card using the Openpay payment gateway. Openpay ensures secure transactions and protects your financial information from unauthorized access. By submitting your payment details, you confirm that you are authorized to use the payment method selected and that you authorize TheTshirtShop to charge the total amount of your purchase.
Please ensure that your payment details are correct at the time of purchase. TheTshirtShop does not accept cash or other forms of payment outside of those specified.
## Shipping and Delivery
Shipping costs will be calculated at the time of checkout based on the shipping method you select and the destination provided. TheTshirtShop is committed to processing and shipping your order promptly. However, we do not guarantee delivery dates as external factors may affect shipping times.
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment. Delivery times may vary depending on your location and the shipping method chosen at checkout.
## Returns and Refunds
TheTshirtShop takes pride in the quality of our products. However, if you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund, provided the item is unused, unworn, and in its original packaging.
To initiate a return, please contact our customer service team at the email address provided on our website. After approval, you will receive instructions on how to return the item. Please note that the cost of return shipping will be the responsibility of the customer unless the item is defective or incorrect.
Refunds will be processed to the original payment method used during the purchase. Please allow up to 14 business days for the refund to reflect in your account after we receive the returned item.
## Limitation of Liability
To the fullest extent permitted by law, TheTshirtShop shall not be liable for any damages of any kind arising from the use of our website or the purchase of our products, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Your sole remedy for dissatisfaction with the site or products is to stop using the site or return the product in accordance with our return policy.
## Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Mexico. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Mexico City, Mexico.
## Contact Information
If you have any questions or concerns regarding these Terms and Conditions or your order, please contact us at the email address provided on our website or through our customer service portal.
Thank you for choosing TheTshirtShop. We appreciate your business and look forward to serving you!